Refund policy
30-Day Money-Back Guarantee
Your first order of each product is covered by our 30-Day Money-Back Guarantee. You can return opened or unopened bottles within 30 days of your order date for a refund of the product price.
For example, if you buy Nitric Oxide Flow for the first time, that order is covered. If you later buy a different Nature's Pure Blend product for the first time, that order is covered too.
Repeat orders of a product you've bought before, including subscription renewals, are not covered by the guarantee.
Past 30 days? Contact Customer Support and we'll review whether your order is eligible for a refund.
How to Request a Return
- Contact support@naturespureblend.com or call 831-525-0749 with your name, order number, and reason for the return.
- We'll send you return instructions and the correct return address.
- Ship the product to that address.
You must contact us before sending anything back. Returns sent without contacting Customer Support first are not eligible for a refund. Only send returns to the address Customer Support gives you, not the address on your package or shipping label. Products sent to any other address may be lost, and we may not be able to refund them.
Shipping Is Not Refundable
Shipping costs are never refunded. This includes the original shipping charge and the cost of sending a return back to us.
Order & Address Changes
To change your shipping address or anything else on your order, contact us within 2 hours of placing it at support@naturespureblend.com. Include your full name, order number, and the change you need (such as the corrected address).
Orders are sent to our fulfillment center quickly, and after 2 hours we may not be able to make changes. Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered at checkout.
Orders Already Processing or Shipped
Once an order is processing or has shipped, it can't be stopped or changed. Contact Customer Support and we'll work with you on your options.
Incorrect Shipping Address
If you enter an incorrect address and the package is returned to us, we'll try to contact you. If we don't hear back within 10 business days, we'll refund the product price.
Subscriptions & Cancellation
Your subscription renews automatically until you cancel. You can cancel any time:
- Online, 24/7: Log in at naturespureblend.com/account/login, go to Manage Subscription, select Manage, then choose Cancel Subscription.
- Contact Customer Support: Reach out by phone at 831-525-0749 (Monday–Friday, 9:00 AM–4:00 PM Mountain Time) or by email at support@naturespureblend.com. We'll verify your identity before making account changes.
To stop your next order, cancel at least 2 days before your next renewal date. Cancellations within those 2 days may not stop that order. Contact Customer Support to see if you're eligible for a refund.
Charged in Error?
Please contact us before contacting your bank. We'll look into it and make it right.